Before you invest in a high-dollar product, you want to know it will last, especially when it comes to your home.
Whether you’ve already chosen to work with Southwest Exteriors on your next remodeling project or are still deciding between a few contractors, a large part of finding the right one is finding one you trust.
Not only do you need to trust they’ll do the job right, but you need to trust that they’ll be there in the future to back their warranty.
We know that the term ‘lifetime warranty’ is used a lot in this industry. But, when a contractor tells you they offer a lifetime warranty, how can you trust that they’ll really be there if and when you need them?
At Southwest Exteriors, our warranty is made to protect you and your home for as long as you own it.
How can you trust that we mean it? Because we’ve got over 33 years of credibility in San Antonio to back it up.
However, we know that sometimes you want to know the details of every aspect of your project, the contractor you work with, and their warranty.
We want you to understand that when Southwest Exteriors says we’ll be here for as long as you own your home, we mean it.
In this article, we will go into five reasons why you can trust our warranty to know that we will be here for you when you need us.
After reading, you’ll understand why we’ve maintained our reputation of trust, love, and excellence and can feel more comfortable and confident understanding our warranty.
How can I trust Southwest Exteriors’s warranty?
Replacing your siding, windows, or doors on your home is no small investment.
When you take the time, effort, and money to remodel any aspect of your home, you want it to last.
Of course, you first need to find a high-quality product made to last and a contractor whose workmanship guarantees the product's longevity.
But, sometimes things happen. If and when something becomes damaged or a manufacturing defect occurs to a product, you need a warranty to back it up.
Warranties can be confusing. We understand that. A quality company will ensure you understand their warranty and make it as easy as possible to digest.
So, you’ve heard about a few different warranties and are wondering how and why you should trust them. We’re here to defend our case.
Here are five reasons you can trust Southwest Exteriors will back our warranty:
We’ve been working in San Antonio since 1989
We cover anything and everything you may not be happy with
We go above and beyond to ensure you are 100% satisfied
We take care of you before, during, and after your project
We have hundreds of reviews to back our work
Let's look deeper into each of these reasons to understand better what makes our warranty different from other contractors.
1. We’ve been a locally established business in San Antonio since 1989
The longevity of a contractor is important. Not only do you want to work with a company that has been around for years and years, but you want to know that they have been a local business for those years.
Southwest Exteriors was established in San Antonio in 1989, and we haven’t moved or left the area. We serve all areas surrounding the San Antonio metropolitan area, from Kerrville to Helotes to Seguin.
Because we’ve been a local business for over 30 years, we’ve established credibility in this industry. To this day, we still help homeowners that we worked with decades ago, whether they want to start a new project or just need some help with their windows or door.
It’s important to differentiate the longevity of a company and the products they offer. Just because the windows we offer have been around for over 100 years doesn’t mean a company has been around for that long.
Our longevity in the area provides us with the history of our work and how we service our warranty. When you work with Southwest Exteriors, you build a lifelong relationship.
2. We cover anything and everything you need to be happy
A warranty is made to protect the products you purchase and the contractor’s workmanship.
At Southwest Exteriors, your happiness and experience working with us are most important. While our Best by Southwest warranty covers installation and workmanship, if something is wrong with your product, like a manufacturing defect, we cover the cost to replace it and reinstall it for you.
Whether it’s explicitly stated in our warranty contract or not, if you find something that doesn’t look right or you aren’t completely satisfied, we will do all we can to fix it. We will also provide as much service as we can to meet your needs, even if it is not under our areas of service.
To us, it’s not about following a contract and saying, “Oh well!” if something goes wrong. It’s about doing the right thing.
3. We go above and beyond to ensure you are 100% satisfied
To expand further on the above reason, we want you to understand that we will go above and beyond to ensure your satisfaction.
Quality workmanship is important to us. We pay attention to detail and don’t just cut corners to save money.
Although we are in the higher price range for contractors in the area, the value of our products and services is vital to you and to us. Our goal is for your project to come out 100% perfect, but if you notice something that doesn’t quite look right or isn’t up to your standards, let us know, and we will ensure you are satisfied.
We go above and beyond for our clients because we know the difference it makes and the trust we build with San Antonio homeowners. We never want to have a client unhappy with our work.
Integrity in our work, our service, and our company is essential.
4. We take care of you before, during, and after your project is complete
Another thing that differentiates our company and our warranty from other San Antonio contractors is how we take care of you before, during, and after your project is completed.
From the moment you contact us, we have you under our wing. Throughout your entire project, we keep you constantly updated on the progress of where your products are, if any changes are needed or have occurred, and how you are feeling regarding your project.
We cannot express enough how important communication is to us and how we just want to take care of you. Even if you do not decide to work with us, we want to provide you with various resources to help you with your project and find the right solution for you.
Whether you live in your home for five years or fifty years, when you work with Southwest Exteriors, we’ll be there for you for as long as you need us.
5. We have hundreds of reviews to back our warranty and our work
The final reason you can trust Southwest Exteriors’s warranty and know we’ll be here for as long as you need is by looking at our reviews from real clients.
Reviews are an important thing to look at when choosing the right company for your project. You don’t want to see just any reviews, though. You want to read reviews that describe the entire experience with a company, from the moment you contact the business to the completion of the project and beyond.
In each of these reviews, you can read real clients’ experiences working with Southwest Exteriors through the entire installation process and afterward. These real reviews allow you to hear how other clients were treated working with Southwest Exteriors and give you a better idea of what to expect.
In some reviews, you’ll even be able to read some problems homeowners experienced or noticed with their installation and how we were able to fix them.
This proves our loyalty to you and how you can trust that we’ll be there not just when things go right but when things go wrong, too.
Southwest Exteriors’s warranty is here for you as long as you own your home
Now you understand five core reasons why you can trust Southwest Exteriors’s warranty, guaranteed to back our work for as long as you own your home.
At Southwest Exteriors, trust is important to us. When you work with us, we guarantee we will do all we can to make sure you are 100% satisfied at the end of your project.
If you ever need anything regarding your remodel or anything else in your home, we are here to help for as long as you own your home.
Still not sure what makes our warranty different from other companies? Remember these five reasons why you can trust our warranty:
We’ve been a locally established business since 1989
We cover anything and everything you need to be happy
We go above and beyond to ensure you are 100% satisfied
We take care of you before, during, and after your project is complete
We have hundreds of reviews to back our warranty and our work