Everything was great from the meeting with the design consultant to the installation crew to working with the project manager until the job was complete! They made sure we were aware of everything going on and that everything was done to our satisfaction. I can't express how happy we are with our new windows and everyone at Southwest Exteriors!
Wonderful. They anticipated everything. They were punctual, courteous and really seemed to care about how things looked. They had to remove my storm windows and security lights. After it was painted. The windows and lights went up. My home looks so good.
I had my home redone with Hardie plank about 13 years ago. The installation was the smoothest thing I ever had done the workers cleaned up the sight everyday. Then after they were gone I noticed a leak running down my slab outside, we found that one of the nails had accidentally pierced a copper line in the kitchen. I called and they told me to just get it fixed and send them the bill. I did and as soon as they received the invoice they returned my money. Anyway I was outside about 5 weeks ago and noticed that one plank had cracked, so I called them to check the lifetime warranty and the lady on the phone said I would be contacted by Michael their project Mgr. He asked me to send pictures and of course he said it would be covered, and he could be up the following Thursday to replace it. I had to cancel because of a personal problem. but as soon as i was able I called him back he said he was coming out Thursday of the next week. I called him the night before to see what time he would be out, he said he was sending Rudy between 8 and 8:30 and he would be out a little later to help him. And of course it was just like he said. Also on the original job that I had never noticed they had left some screws out of the deck outside when they put the Hardie between the deck and wall. Well they fixed that too all at no charge. EXCELLENT EXCELLENT CUSTOMER SERVICE Thanks Erich George
We just had a Provia Fiberglass front entry door installed by Southwest Exteriors, and we were very pleased with our door and the excellent customer service provided by Southwest Exteriors. Their attention to detail and customer satisfaction is exemplary. We really like the lifetime warranty on all service and repairs that is provided as part of their customer service. We highly recommend Southwest Exteriors to any family who is looking to replace their exterior doors with a reputable company that delivers what they promise.
We found those involved to be professional, friendly, and unwilling to compromise in getting the job done right. In addition, all of your people respected our property as they went about their daily work, which was very important to us, and I’m sure, to all of your customers.
My wife and I wanted to let you know what a fine job your company did for us in replacing our windows. We have shared our experience with two of our neighbors and hope you hear from them in the future.
I am almost 77 years of age; so I’ve done business with many different kinds of companies and people. I’ve never been as impressed and pleased as I have been with Southwest Exteriors. I’m amazed at not only the quality of work completed, but also the professionalism of all the people associated with your firm.
I wanted new windows in my home for several years now. After calling Southwest Exteriors, I can’t believe I waited so long to get them done. The quality of service, and the quality of work was superb.
They did good quality work with satisfaction guaranteed. Everything they did was perfect. Excellent work.
I had heard good things about Southwest Exteriors for a number of years and after getting estimates from some "cheaper" firms and contacting customers that had worked with all of them I decided to hire Southwest Exteriors to replace all the windows with Anderson Renewal double-pane products, and replace all the siding and trim with James Hardie siding on our 32 year old house in 2014. I'm familiar with the challenges in doing extensive construction and remodeling on an occupied residence, and because of the scope of the work we were contracting I was prepared to find that the good things I had heard about them would turn out to be inflated hype. However, their performance was a very pleasant surprise!
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