Southwest Exteriors Relies on GuildQuality to Help Deliver Excellent Customer Service

San Antonio, TX, 2/11/2015 – Southwest Exteriors is pleased to announce their new affiliation with GuildQuality. North America’s leading customer satisfaction surveying provider for the residential construction industry, GuildQuality helps thousands of home builders, remodelers, and home services professionals, improve their delivery of customer service. Southwest Exteriors strives to provide the best experience possible to their clients, and becoming a member of GuildQuality’s community of quality serves to support that mission. In order to honestly assess how well Southwest Exteriors is performing, GuildQuality gathers unbiased feedback from their clients, and provides the responses to Southwest Exteriors in real-time, allowing them the opportunity to follow up with clients and correct any mistakes. “We are honored to be a part of the Guild Quality family! Because our values are to serve people with love and excellence, Guild Quality helps us to do this to best of our ability,” comments Scott Barr, Steward of the company. In addition to assembling authentic feedback from their customers, Southwest Exteriors now has the opportunity to monitor employee performance and trends more closely. GuildQuality features an advanced reporting suite which enables Southwest Exteriors to analyze their customer feedback in a variety of ways, furthering their understanding about what is working well within their company and what could be improved upon. Southwest Exteriors knows that homeowners, now more than ever, are relying on experiences from previous customers before selecting a company to hire. With that in mind, Southwest Exteriors uses their GuildQuality Member Profile page to display customer comments, project photos, and more. To learn more about Southwest Exteriors and review their customer feedback, visit their GuildQuality Member Profile page at, http://www.guildquality.com/southwestexteriors.

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